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Terms of Use

Terms and Conditions in Short

By placing an order for any of our products, you agree to be bound by the following terms and conditions:

  1. You confirm that you are at least 18 years old.
  2. All personal information you provide or obtain will be handled by swanbeauty.ca in accordance with applicable data protection laws.
  3. Events beyond swanbeauty.ca's control are considered force majeure.
  4. The price for your order is determined at the time of purchase.
  5. Card information is securely transmitted and not stored by swanbeauty.ca.
  6. Local charges, such as sales tax and customs duty, may apply.
  7. Swanbeauty.ca reserves the right to amend information without prior notice.

Terms and Conditions in Detail

Please carefully review these terms and conditions before placing any product orders with us. By making a purchase, you acknowledge and agree to abide by these terms & conditions.

  1. By ordering from swanbeauty.ca, you warrant that you are at least 18 years old. These terms and conditions apply to all orders made at swanbeauty.ca for the sale and supply of products. Your statutory rights remain unaffected. No other terms or changes to these terms and conditions are binding unless agreed upon in writing and signed by us.

  2. Credit Card Payments: Credit card orders placed online result in pre-authorizations only. Your bank temporarily holds the funds, and the credit card is not charged until we manually process the orders in our office. Pre-authorizations typically appear as "pending charges" on your credit card or bank statement. If your order is canceled or if any changes are made to the final amount, the holding fee will disappear after 1-5 business days or be replaced with the updated final amount.

  3. Out of Stock Items: If an item you ordered is out of stock, it may be due to low inventory or high demand. In such cases, your invoice will be adjusted before processing the payment through MasterCard or Visa.

  4. Back Orders: Please note that we do not back order products. If any items are not shipped with your order, your packing list will indicate them. You will not be charged for these items and must reorder them separately.

  5. Personal Information: Any personal information you provide or obtain will be managed by swanbeauty.ca as the responsible entity for personal data. Your information is used for delivery, credit assessments, and providing offers and catalog information. Your data remains confidential and is not shared with third parties. You have the right to review, delete, or correct your information. By using swanbeauty.ca, you agree to these terms.

  6. Force Majeure: Events beyond swanbeauty.ca's control that are not reasonably foreseeable are considered force majeure. This includes government actions, legislation changes, conflicts, natural disasters, and other unforeseen circumstances that release swanbeauty.ca from contractual obligations.

  7. Payment: Products remain the property of swanbeauty.ca until full payment is received. The applicable price is determined at the time of your order. Shipping costs and payment fees are transparent before confirming your purchase. All transactions are processed through third-party secure gateways, and card information is not stored. Please review the terms and conditions of your chosen payment gateway for further details.

  8. Local Taxes: Depending on your region and local customs duties, local charges (such as sales tax and customs duty) may apply. These charges are the responsibility of the customer.

  9. Cookies: Swanbeauty.ca uses cookies as outlined in compliance with the Electronic Communications Act. Cookies are small text files stored on your computer to assist in website identification and tracking. They do not harm your computer, contain viruses, or occupy much storage space. There are two types: "Session Cookies" and permanent cookies. Session Cookies are temporary and disappear when you close your browser. Permanent cookies are used for tracking and improving services. You can delete these text files. Swanbeauty.ca uses cookies to manage shopping carts and gather visitor statistics.

  10. Additional Information: Swanbeauty.ca reserves the right to amend information, including prices, technical specifications, terms of purchase, and product offerings, without prior notice. If a product is sold out, swanbeauty.ca may cancel the order and refund the payment, or suggest equivalent replacement products if available.

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